Returns & Exchanges

At Hook+Gaff, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the product is securely packed to prevent damage during transit.

3

Attach the Label

Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.

4

Ship and Track

Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing